Let’s face it, long flights can be exhausting. Especially when you need long-distance connections, how you spend your transit time becomes an important consideration. Did you know that Qatar Airways offers a free hotel service called “Complimentary Transit Service” that you can use during connections? With this service, you can comfortably spend your long layover in Doha at a luxury hotel. In this article, I’ll explain in detail how to use this service, the application procedure, and important points to note.
What is the Complimentary Transit Service?
Qatar Airways’ Complimentary Transit Service allows passengers who meet certain conditions to stay at a hotel in Doha for free during their connection. It’s sometimes also called STPC (Stopover for the Purpose of Connections). By using this service, you can spend long connection times comfortably and refresh yourself for your next flight.
Service Conditions
To use this service, you need to meet the following conditions:
- Connection time of 8 hours or more: Available when your connection time in Doha is 8 hours or more.
- Specific fare classes: Some discounted fare classes may not be eligible. You can check the details on Qatar Airways’ official website.
- Advance reservation: This service requires advance booking. Please note that you cannot apply on the day of travel.
For more details about the service content and user experiences, please refer to our previous article.
Application Procedure
To use the Complimentary Transit Service, you must apply in advance as hotels won’t be provided without prior reservation. Follow these steps and make your application well before departure.
1. Access the Dedicated Page
First, access the dedicated page Qatar Airways Transit Accommodation Page.
2. Enter Your Booking Number and Last Name
Next, enter your booking number and last name to display your flight details.
3. Select the Relevant Flight
From the displayed flights, select the relevant one (outbound, return, or both).
4. Enter Personal Information
Next, enter your personal information such as nationality and passport number.
By the way, it seems that the “Select Nationality” dropdown occasionally experiences errors, but refreshing the page should resolve the issue.
5. Select Room Type
Choose your preferred room type from Single, Double, or Shared Room. Note that regardless of your selection, if you’re traveling alone, you’ll be assigned a Single room.
6. Enter Contact Information
Following the on-screen instructions, enter your contact information.
7. Agree to Privacy Policy and Submit
Finally, agree to the privacy policy and click the Submit button.
8. Completion Screen
Once your application is complete, you’ll be taken to a completion screen.
9. STPC Confirmation Receipt Arrives a Few Days Later
A few days later, if your free transit service is confirmed, you’ll receive an STPC confirmation receipt. When this receipt arrives, your hotel reservation is confirmed.
Paid Service May Be Offered
In some cases, a free service may not be provided, and you may receive an offer for a paid service (Paid transit accommodation). In such cases, you can use a hotel by paying an additional fee.
Process After Arriving in Doha
Now, let’s look at the process on the day you arrive in Doha.
1. Immigration
After arriving in Doha, pass through immigration. To use the hotel service, you need to enter Doha.
2. Go to the Complimentary Transit Service Counter
After immigration, head to the Qatar Airways counter inside the airport. Present your reservation confirmation and passport here to receive your hotel voucher.
3. Transportation to the Hotel
After receiving your voucher, transportation from the airport to the hotel is provided. Typically, a dedicated shuttle bus is available, allowing for smooth travel to the hotel.
4. Stay at the Hotel
Upon arrival at the hotel, check in at the front desk and you’ll be shown to your room. Take time to rest and prepare for your next flight. Depending on the hotel, you may also be able to use services such as meals and spa facilities to help you refresh.
5. Preparation for the Next Flight
As the time for your next flight approaches, return to the airport by shuttle bus. Pass through emigration and board your next flight.
Important Points and Tips
- Importance of advance reservation: This service requires advance reservation. We recommend completing the procedure at the same time as your flight booking.
- Confirming usage conditions: Check the usage conditions in advance, such as connection time and fare class.
- Preparing passport and reservation confirmation: Have the necessary documents ready to ensure smooth procedures at the airport.
Conclusion
Qatar Airways’ Complimentary Transit Service is an excellent service for spending long connections comfortably. By making a reservation in advance and meeting the usage conditions, you can take advantage of this service to stay at a hotel for free. Use this opportunity to refresh yourself for your next flight and make your journey more comfortable.
